Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Title: Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati, Davao
Work Setup & Schedule: Onsite/Shifting
Salary: 27K
HC: (1) Davao, (1) Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Kindly answer the Pre-Screening questions as comments while applying
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
WFM
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
NOW HIRING: SENIOR STAFF ACCOUNTANT - SUPERVISOR
Gratitude Inc5 - 6 Year(s)
Confidential
Manila, Philippines
Customer service representative (tech)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 37.5K p.m
Manila, Philippines
Spanish Technical Support Representative (SPE)
Gratitude Inc1 - 3 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
5 - 10 Year(s)
Confidential
Manila, Philippines
Talend Support Consultant/Developer
Gratitude Inc5 - 7 Year(s)
Confidential
Manila, Philippines
Csr Financial Account-Taskus pasig
Gratitude Inc1 - 18 Year(s)
₱ 18 - ₱ 34K p.m
Manila, Philippines
Customer service representative (insurance)
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc5 - 10 Year(s)
₱ 90 - ₱ 100K p.m
Manila, Philippines
CSR Multilingual Language - BAHASA (Indonesia
Gratitude Inc0 - 12 Year(s)
₱ 60 - ₱ 60.5K p.m
Manila, Philippines
INSURANCE ACCOUNT -CSR WNS Alabang site
Gratitude Inc1 - 20 Year(s)
₱ 20 - ₱ 23K p.m
Manila, Philippines