Scheduler (Workforce Scheduler)

Gratitude Inc

799 Views

2 months ago

Scheduler (Workforce Scheduler)

1-2 Year(s)

₱ 20 - ₱ 25K p.m

Manila (Makati)

Job Description

Key Skills

WFM tools BPO industry scheduler skills

1 candidate(s) have already applied for this Job. Apply now

Job Title: Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati, Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K

HC: (1) Davao, (1) Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Kindly answer the Pre-Screening questions as comments while applying

Educational Attainment:

Years of Experience in WFM Scheduling in a BPO Setting:

WFM Tools Used:

Last Drawn Salary:

Expected Salary:

Role

WFM

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Patrick Obunezie

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Confidential

Manila, Philippines

Details