Senior Complaints Analyst
Gratitude IncSenior Complaints Analyst
Job Description
Key Skills
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Job title: Senior Complaints Analyst
Work set up: Hybrid (Onsite during probationary period), Cebu City
Work shift: 8PM - 5AM (Weekends off)
Experience: 3+years
Start date: ASAP
Qualifications: Kindly Send your CV to janegiathi69@gmail.com
• Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired
• 3+ years experience in medical device product quality complaints management
• Knowledge of complaints management in medical device industry
• Preferably with good understanding on ISO 13485 or any other ISO/GxP Standard/Guidelines
• Able to write effective Medical and Technical narratives regarding the complaints
• Not a job hopper
• Must not be a present or former employee of Wipro
Role
Any Other
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Any Other
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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