Gratitude Inc banner
MyGlit Jobs |  Jobs |   Senior Complaints Analyst in Mumbai & Delhi

Senior Complaints Analyst

Gratitude Inc
679 Views
2 months ago

Senior Complaints Analyst

3-5 Year(s)
₱ 20 - ₱ 30K p.m
Cebu Central Visayas (Lapu Lapu city)
Cebu Central Visayas (Lapu Lapu city)

Job Description

Key Skills

Report Writing

0 candidate(s) have already applied for this Job. Apply now

Work set up: Hybrid (Onsite during probationary period), Cebu City

Work shift: 8PM - 5AM (Weekends off)

Salary: up to 34k package 

Experience: 3+years

Start date: ASAP


Qualifications:

• Bachelor’s degree in Nursing, Biology/Microbiology, Electromedical Engineering (Biomedical Engineering), Industrial/Mechanical Engineering, or other education/science/technology related discipline desired

• 3+ years experience in medical device product quality complaints management

• Knowledge of complaints management in medical device industry

• Preferably with good understanding on ISO 13485 or any other ISO/GxP Standard/Guidelines

• Able to write effective Medical and Technical narratives regarding the complaints

• Not a job hopper

• Must not be a present or former employee of Wipro


Interested candidates should send their CV to ezikemaryfaustinachikaebere@gmail.com with answers to the following Pre-screening Notes:

• How many years of relevant experience you have with medical device product quality complaints management?

• Do you have understanding about ISO 13485?

•. Do you have knowledge Knowledge of complaints management in medical device industry?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work onsite in Cebu with a night shift schedules?

• When are you available to start once hired?

Role

Customer Service Analyst

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Senior Complaints Analyst in Mumbai & Delhi

Maryfaustina Ezike

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

MyGlit Jobs |  Jobs |   Customer service in Mumbai & Delhi

Customer service

Gratitude Inc

0 - 1 Year(s)

Customer Service

Confidential

Cebu Central Visayas, Philippines

1 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 10 - ₱ 15K p.m

Cebu Central Visayas, Philippines

1 - 11 Year(s)

Technical Support HIPAA BPO Voice Process

₱ 38.5 - ₱ 44.5K p.m

Cebu Central Visayas, Philippines

0 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Relations Customer Service General customer service

₱ 15 - ₱ 20K p.m

Cebu Central Visayas, Philippines

MyGlit Jobs |  Jobs |   USRN CODERS-WFH in Mumbai & Delhi

USRN CODERS-WFH

Gratitude Inc

2 - 10 Year(s)

coding medical coding Inbound BPO

₱ 5 - ₱ 79.18K p.m

Cebu Central Visayas, Philippines

1 - 6 Year(s)

CRM (Customer relationship Management) Customer Service Customer Management

₱ 30 - ₱ 35K p.m

Cebu Central Visayas, Philippines

MyGlit Jobs |  Jobs |   Group Lead in Mumbai & Delhi

Group Lead

Gratitude Inc

5 - 6 Year(s)

BPO Experience BPO Healthcare. Medical Device Complaints Handling

Confidential

Cebu Central Visayas, Philippines

0 - 22 Year(s)

Banking Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Cebu Central Visayas, Philippines

1 - 4 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 10 - ₱ 15K p.m

Cebu Central Visayas, Philippines