Senior Group lead
Gratitude IncSenior Group lead
Job Description
Key Skills
Be the first to apply for this job. Apply now
Account: Travel
Type of Support: Voice
Work set up: Onsite at 18th floor, Central Bloc, Cebu IT Park
Work shift: Shifting
Offers relocation package
Start date: ASAP
Headcount: 1
Qualifications:
• 2nd year completed/College Grad
• 3-4 yrs relevant Sr. Group Lead/OM experience in a travel account/Telco in BPO for a voice campaign
• Handled at least 100+ FTEs for a cluster
• Strong client relationship experience
• Must not be a current or former employee of Wipro
• Should be living in Cebu or open to relocating if living outside Cebu
Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
Telecom / ISP
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer service executive
Gratitude Inc1 - 48 Year(s)
20 - 25 Thousand p.m
Cebu Central Visayas, Philippines
1 - 2 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
WFM Scheduling Analyst
Gratitude Inc1 - 2 Year(s)
15 - 20 Thousand p.m
Cebu Central Visayas, Philippines
Customer Service Executive - virtual interview
Gratitude Inc0 - 8 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
Quality Assistant Manager - Insurance- EBU
Gratitude Inc2 - 3 Year(s)
10 - 15 Thousand p.m
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc1 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc1 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer Service Executive
Gratitude Inc0 - 8 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
0 - 1 Year(s)
Confidential
Cebu Central Visayas, Philippines
Engagement Supervisor
Gratitude Inc2 - 3 Year(s)
10 - 15 Thousand p.m
Cebu Central Visayas, Philippines