Service Delivery Manager - USRN
Job Description
Key Skills
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This is under our Clinical & Specialized Leadership SG 28 role for Cebu site. Please see below details:
Service Delivery Manager - USRN
Location: Cebu
Job Description:
· Sets team direction, resolves problems and provides guidance to members of own team.
· May oversee work activities of other supervisors.
· Adapts departmental plans and priorities to address business and operational challenges.
· Influences or provides input to forecasting and planning activities.
· Product, service or process decisions are most likely to impact multiple groups of employees and/or customers (internal or external).
Revised Requirements/JD:
Revised Requirements/JD:
· 3years
US Registered Nurse
· With US hospital experience for at
· Strong clinical acumen and has a good understanding of US Healthcare system
· Must be articulate in communication. Able to have clear and impactful conversations with stakeholders and top management.
· Strong people management and leadership experience for at least 3 years.
· Has worked on projects and able to continually drive operational excellence.
Nice to have skills:
· People Management and Leadership experience
· Defines, develops, and manages team KPIs through process compliance.
· Lean Six Sigma / Green Belt / Yellow Belt
Role
NON-BPO
Timings
Flexible (Permanent)
Industry
NON-BPO
Work Mode
NA
Process
Non-Voice
Functional Area
NON-BPO
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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