Service Desk Transformation Consultant| URGENT HIRING

Gratitude Inc

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19 hours ago

Service Desk Transformation Consultant| URGENT HIRING

5-15 Year(s)

100 - 120 Thousand p.m

Manila

Job Description

Key Skills

machine learning Natural Language Processing (NLP) Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks

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Qualifications:

• Must possess at least a Bachelor’s/College Degree, preferably in IT.

• Experience in transformation and solutions for Service Desk accounts.

• Female candidates only; male candidates are not allowed at this time. Any male submissions will be automatically rejected.

• At least 6–8 years of experience in an IT Service Desk.

• Prior consulting and automation experience is required.

• Presales/solution experience is a plus.

• Experience with Generative AI (GenAI) models, Machine Learning (ML), Natural Language Processing (NLP), and other AI frameworks is preferred.

• Ability to collaborate with cross-functional teams and effectively communicate AI concepts to non-technical stakeholders.

• BPO experience is required

Role

Consultants

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Functional Area

IT Software/Hardware

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Elona Maristela

Recruiter - Gratitude Inc

NA, philippines

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