Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary
Gratitude IncSpanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary
Job Description
Key Skills
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Job Title:
Spanish Bilingual Team Leader (CSR) | Taguig | Onsite | Up to 120K Salary
Job Overview:
We are looking for a Spanish Bilingual Team Leader to lead and manage a customer service team in a fast-paced BPO environment. This role requires strong leadership skills, bilingual communication expertise, and the ability to drive team performance.
Job Details:
Language: Spanish & English
Location: McKinley Hill, Taguig
Work Setup: Onsite
Shift: Shifting Schedule
Start Date: ASAP
Level: Team Leader (TL)
Headcount: 1
Salary Range: Up to PHP 120,000
Key Responsibilities:
Lead, mentor, and manage a team of bilingual customer service representatives
Monitor team performance and ensure KPIs are met
Provide coaching, feedback, and performance improvement plans
Handle escalations and support operational needs
Ensure high-quality customer service delivery in Spanish and English
Coordinate with stakeholders and support continuous improvement initiatives
Role
Any Other
Timings
Rotational Shifts (Permanent)
Industry
Other
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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