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Sr. Manager PreProcess Training - Delivery

Gratitude Inc
775 Views
17 hours ago

Sr. Manager PreProcess Training - Delivery

12-15 Year(s)
₱ 90 - ₱ 100K p.m
Manila
Manila

Job Description

Key Skills

Bachelor's Degree 8-12 years of experience in the role BPO Setup Exposure to US, UK clients and understanding of industry

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  • 12-15 years of experience Training function / Has to be great at communication;

  • Master Trainer for the team; internal upskill on EXL Language Assessment / Take on strategic role, decisions, interact to different business leaders, carve new path for the team, create visibility.

  • Grown in the industry with 8 years of at least current manage experience handling large team and similar portfolio in EXL

  • Exposure to US , UK clients and understanding of the industry

Role

Process Trainer

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

NA

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Natasha Ogola

Recruiter - Gratitude Inc

NA, kenya

2+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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