Sr manager process improvement (Clark) Telco and Media
Gratitude IncSr manager process improvement (Clark) Telco and Media
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Role: Sr Manager Process Improvement (Service Excellence)
Account: Telco and Media
Location: CLARK
Work Set-up: Onsite
Work Schedule: Flexible
Start Date: ASAP
Salary: 180,000 base pay + 20,650 allowance with sign on bonus
Qualifications:
LSS Greenbelt Certified- minimum
Experience in managing Telco and Media accounts
Process Improvement experience in BPO Setup is required
At least 5 years’ experience in a Process Improvement capacity
Minimum tenure of at least 2 years in last 2 organizations
Completed GB projects for KPI Improvement such as CSAT, AHT etc.
Must be at least an incumbent Manager or current Sr. Manager
Must be willing to work on flexible schedule. Willing to work onsite in Clark, Pampanga
Role
Manager / Senior Manager - Administration
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer Service Representative (Technical)
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 27K p.m
Pampanga, Philippines
Assistant Training Manager – Technical (BPO)
Gratitude Inc1 - 10 Year(s)
₱ 60 - ₱ 70K p.m
Pampanga, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
Confidential
Pampanga, Philippines
CSR Financial Account -TCS Pampanga
Gratitude Inc1 - 23 Year(s)
₱ 30 - ₱ 35K p.m
Pampanga, Philippines
Team Lead
Gratitude Inc5 - 7 Year(s)
Confidential
Pampanga, Philippines
CSR Financial Account -TCS Pampanga
Gratitude Inc1 - 23 Year(s)
₱ 30 - ₱ 35K p.m
Pampanga, Philippines
Trainer
Gratitude Inc2 - 3 Year(s)
₱ 40 - ₱ 45K p.m
Pampanga, Philippines
Urgent Hiring for international BPO in Pampanga CITY
Gratitude Inc1 - 10 Year(s)
₱ 15 - ₱ 30K p.m
Pampanga, Philippines
Customer Service/Suport
Gratitude Inc0 - 3 Year(s)
Confidential
Pampanga, Philippines
Urgently Hiring IT service desk position (Pampanga site)
Gratitude Inc2 - 9 Year(s)
Confidential
Pampanga, Philippines