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Team lead account

Gratitude Inc
1369 Views
14 hours ago

Team lead account

2-4 Year(s)
₱ 30 - ₱ 35K p.m
Cebu Central Visayas (Cebu City)
Cebu Central Visayas (Cebu City)

Job Description

Key Skills

customer service analyst Customer Service Training skills customer service and problem-solving skills 3 years of Customer Service background

0 candidate(s) have already applied for this Job. Apply now

• At least 2+ exp as a Team Lead in any LOBs (preferably in retail domain)



• Mandatory Skills: Customer Service Helpdesk



• Ensure process is executed as per the client contract



• Drive performance of the team on the identified metrices of the process 



• Stakeholder Interaction & Management 



• Effective Team Management



• Not a job hopper



• Must not be a present or former employee of Wipro



 



Recruitment Process:



Initial Interview: HRI (Human Resource Interview)



Operations Interview: MS Teams



 



Pre-screening Notes:

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

Internet / Ecommerce

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Kelvin Ogwu

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

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