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Team Lead – ED / Surgery Coding

Gratitude Inc
1966 Views
12 hours ago

Team Lead – ED / Surgery Coding

3-4 Year(s)
Manila
Manila

Job Description

Key Skills

Communication Process optimisation Time Management people Management Team Management

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Job Opening: Team Lead – ED / Surgery Coding

Location: Onsite – MCK Taguig, Cyber Sigma Building

Schedule: Day Shift

Salary: Open



Responsibilities





  • Lead and oversee daily operations of the coding and auditing team, ensuring workflow efficiency and quality delivery




  • Achieve and maintain 100% productivity & quality targets in line with client expectations




  • Monitor and manage team utilization by tracking workload, attendance, and attrition




  • Use data-driven analysis to identify performance gaps and implement corrective actions for continuous improvement







Qualifications





  • Required: Expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding




  • Experience:





    • 3–4 years in hands-on medical coding




    • Minimum 1 year of leadership experience as a Team Lead in a similar coding process




    • Minimum 2 years of BPO experience (mandatory)






  • Strong analytical, leadership, and team management skills





 

Role

Any Other

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Any Other

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Recruiter profile

Tanveer Saha

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

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