Tech Customer Success Specialist

Gratitude Inc

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1 week ago

Tech Customer Success Specialist

2-8 Year(s)

₱ 30 - ₱ 35K p.m

Job Description

Key Skills

Customer Management customer service analyst Customer oriented BPO Operations BPO industry Customer Care International BPO BPO/ITES customer support General customer service customer service and problem-solving skills

1 candidate(s) have already applied for this Job. Apply now

Job Description

‎We are hiring a Tech Customer Success Specialist to support customers throughout their journey by ensuring product adoption, customer satisfaction, and long-term success. The ideal candidate has experience working with SaaS products and customer success best practices.

‎Qualifications

‎- College graduate

- At least 2 years of relevant customer success experience

‎- Experience with customer success principles, SaaS business models, and customer success platforms

‎- Strong customer service and communication skills

‎- Willing to work onsite

‎- Willing to work on shifting schedules

‎- Can start ASAP

‎Benefits

‎- Competitive salary package

- Paid training

‎- HMO and other company benefits

- Career growth and development opportunities

‎If you're passionate about delivering exceptional customer experiences and helping clients succeed, apply today.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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