TELCO Technical Support Representative
Gratitude IncTELCO Technical Support Representative
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Salary: Up to ₱26,000
Job Summary
We are seeking customer-oriented and technically inclined individuals to join our Telco Technical Support team. You will assist customers by troubleshooting technical concerns, resolving service-related issues, and providing excellent customer support.
Key Responsibilities
Provide technical assistance and troubleshooting support to customers.
Resolve device, network, and connectivity concerns.
Assist customers with account and service-related inquiries.
Accurately document customer interactions and resolutions.
Maintain high standards of customer satisfaction.
Qualifications
Atleast High School or Senior High School Graduate.
Excellent communication skills.
Experience in billing or sales is an advantage but not required.
Willing to work onsite and on a shifting schedule.
Why Join Us?
Competitive salary package
Paid training
Career advancement opportunities
Supportive and collaborative work environment
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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