Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package

Gratitude Inc

11 Views

18 hours ago

1-18 Year(s)

₱ 20 - ₱ 25K p.m

Job Description

Key Skills

Call Center Inbound BPO BPO Voice Process BPO Skills BPO Call center Call centre voice

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Telco Voice CSR - ResultsCX Cebu City - Up to 25K Package - 6 Months BPO Exp Required

*Company:* ResultsCX - Cebu City

*Location:* Cebu City - Onsite (WFO)

*Account:* Premium Telco Voice Account

*Industry:* BPO / Telecommunications

*Employment Type:* Full-time - Onsite - Shifting Schedule

*Salary:* PHP 20,000 to PHP 25,000 Package + Benefits

ResultsCX Cebu City is mass hiring for Telco Voice CSRs! Earn up to PHP 25K Package + HMO and benefits! Virtual and fast hiring process - Apply today!

*Salary Offer Based on Experience:*

- *PHP 20,000 Package:* For candidates with 6 to 23 months BPO voice experience

- *PHP 25,000 Package:* For candidates with 24 months and above BPO voice experience

*Key Responsibilities:*

- Handle telco inquiries via voice support for a premium telco brand

- Provide troubleshooting, billing inquiries, and account support

- Resolve customer issues efficiently, professionally, and with empathy

- Maintain high CSAT, quality scores, and adhere to standard procedures

- Meet and exceed KPIs and performance metrics

*Qualifications:*

- At least High School Graduate (Old Curriculum) or SHS Graduate (New Curriculum)

- Minimum 6 months BPO voice experience REQUIRED

- Strong English communication skills

- Willing to work onsite in Cebu City

- Amenable to work on shifting schedule including night shift, weekends, and holidays

- Can start ASAP - Immediate joiners preferred

*Benefits & Perks:*

- Up to PHP 25,000 Monthly Package based on experience

- HMO coverage + Government benefits + Incentives

- Paid training from Day 1

- Clear career growth and promotion opportunities

- Virtual, fast, and easy hiring process

- Work with a premier customer experience provider

Apply now for ResultsCX Cebu Telco Voice - Up to 25K Package!

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

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