Trainer
Gratitude IncTrainer
Job Description
Key Skills
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Job title: Trainer
Account: Telco
Work set up: On-site at Taguig
Work shift: Shifting
Salary: 35,000 - 40,000 basic / 2,000 allowance
Start date: April 17, 2026/ ASAP
Headcount: 2
BPO industry experience in the relevant role is required.
RECRUITMENT PROCESS: Virtual initial Interview - Virtual Level 1 Interview (Qualified cddts must prepare their PPT) - Onsite Final Interview in Taguig (6 pm to 8 pm schedule)
CRITICAL REQUIREMENTS:
• High School /SHS Graduate, Bachelor’s degree or equivalent experience is acceptable
• Open for Filipinos and local applicants only
• With the latest Team Leader experience handling Telco accounts for at least 2 years in a BPO setting
• Ability to analyze and interpret operational data to inform decisions.
• Problem-solving: Define issues, collect data, and draw valid conclusions.
• Fulfillment of all assigned responsibilities
Role
Customer Service Trainer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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