Trainer - Retail Account
Gratitude IncTrainer - Retail Account
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job title: Trainer
Account: Retail
Type of Support: Voice
Work set up: 100% Onsite in Tech Tower, Cebu IT Park
Work shift: Night Shift
Salary: 34k package
Start date: ASAP or Aug 15, 2025
Qualifications:
• Must be a College Graduate
• Minimum 1 year experience as Trainer in a BPO industry.
• Preferred: retail background, but can be a trainer for any customer service accounts in BPO.
• No relevant experience in BPO will be rejected
• Good communication skills
• Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred
• Amenable to work onsite in Cebu City
• Should not be a job hopper
• Must not currently or formerly be an employee of Wipro
Recruitment Process: (Virtual/online process)
• Initial Interview: HRI (Human Resource Interview)
• Demo Presentation / Operations Interview: MS Teams
Role
Customer Service Trainer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
0 - 20 Year(s)
15 - 25 Thousand p.m
Cebu Central Visayas, Philippines
Mandarin Customer Support
Gratitude Inc1 - 10 Year(s)
50 - 55 Thousand p.m
Cebu Central Visayas, Philippines
1 - 2 Year(s)
25 - 30 Thousand p.m
Cebu Central Visayas, Philippines
Wipro CEBU -CSR Healthcare /Retail account
Gratitude Inc0 - 18 Year(s)
20 - 30 Thousand p.m
Cebu Central Visayas, Philippines
HR Application Consultant
Gratitude Inc2 - 5 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service representative
Teleperformance0 - 3 Year(s)
Confidential
Cebu Central Visayas, Philippines
Quality Analyst. Travel (Cebu
Gratitude Inc1 - 2 Year(s)
20 - 25 Thousand p.m
Cebu Central Visayas, Philippines
1 - 7 Year(s)
35 - 45 Thousand p.m
Cebu Central Visayas, Philippines
Spanish Customer Support
Gratitude Inc1 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc1 - 2 Year(s)
Confidential
Cebu Central Visayas, Philippines