Trainer (Retail Account)
Gratitude IncTrainer (Retail Account)
Job Description
Key Skills
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Job title: Trainer
Account: Retail
Type of Support: Voice
Work set up: 100% Onsite at Tech Tower, Cebu Business Park
Work shift: Shifting
Salary: up to 34K package
Start date: ASAP
Headcount: 5
Qualifications:
• 2nd year completed/College Graduate
• Must have a minimum of 1 year of experience as a Trainer in a BPO setting
• Preferred: retail background, but can be a trainer for any customer service accounts
• Good communication skills
• Will do a demo based on any customer service approach provided by trainers, but if the candidate can create a training demo for handling time, it would be preferred.
• Open for local or Filipino applicants only
• Not a job hopper
• Must not be a present or former employee of Wipro
Recruitment Process:
• Initial Interview: HRI (Human Resource Interview)
• Demo Presentation/ Ops Interview: MS Teams
Role
Customer Service Trainer
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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