Training Assistant Manager
Gratitude IncTraining Assistant Manager
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Key responsibilities.
- Conduct training needs assessment
- Planning and coordinating trainings.
- Develop training programs
- Facilitate and deliver trainings
- Record and document trainings done
- Collaborate with teams across departments for effective trainings
- Recommend improvement in training processes.
Qualifications :
- Must have a Helpdesk-type background (hardware and software troubleshooting experience)
- Familiar with operating systems troubleshooting.
- Microsoft product knowledge is required
- Should have experience supporting a BPO environment(Required)
- Minimum of 3-4 years in training or teaching-related tasks(Required)
- Must be an IT graduate or undergraduate with at least 2 years of college experience(Required)
Role
Training Manager
Timings
Rotational Shifts (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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