Travel and Hospitality BPO Agent - Korean

Gratitude Inc

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1 month ago

Travel and Hospitality BPO Agent - Korean

1-2 Year(s)

85 - 110 Thousand p.m

Manila (Pasig)

Job Description

Key Skills

Bilingualism

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Key skills

Travel and Hospitality

Korean Bilingual

GDS

Fraud experience

Job title: Travel and Hospitality - Korea

Work Setup: Onsite in Silver City

Shift: Shifting Schedule

Salary:non native - ₱85,000.00

Native - ₱110,000.00

Qualifications:

•At least 1 year of experience using GDS tools such as Sabre or Amadeus (in a BPO or non-BPO setting)

• Minimum 6 months of Fraud investigation experience (payments, identity verification, booking validation, etc.)

• With TOPIK II certification (Test of Proficiency in Korean) – open to both native and non-native speakers(must)

•Korean language proficiency at CEFR B2 level or above

• Strong communication skills in both Korean and English

•Experience in the travel or hospitality industry is a strong advantage

•Must be willing to work onsite in Silver City, Pasig on a shifting schedule

•Detail-oriented, analytical, and has good problem-solving skills

•Can handle pressure and adapt to a fast-paced environment

•Able to work independently with minimal supervision

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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