Travel and Hospitality (Mandarin)

Gratitude Inc

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2 weeks ago

Travel and Hospitality (Mandarin)

1-2 Year(s)

10 - 15 Thousand p.m

Cebu Central Visayas

Job Description

Key Skills

BPO Skills

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Shift: : 8 AM-6PM MNL time | Singaporean Chinese

Former Teleperformance employees are not eligible for rehire, whether directly or through a third party

Qualifications & Requirements:

•Minimum 1 year of experience using GDS tools (Sabre or Amadeus), either in a BPO or non-BPO industry

•At least 6 months of fraud-related experience (preferably in travel, hospitality, or e-commerce)

•Mandarin proficiency with at least B2 level CEFR

•Strong communication skills in both Mandarin and English

•Knowledge of travel booking processes, flight/hotel reservations, or itinerary management is a plus

•Must be willing to work the assigned shift: 8:00 AM – 6:00 PM (MNL time)

•Amenable to work on-site and under a fast-paced, customer-focused environment

•Strong attention to detail, especially in verifying transactions or identifying fraudulent activities

•Customer-oriented with excellent problem-solving skills

Role

Cashier/Billing Manager

Timings

Day Shift (Permanent)

Industry

Hotels / Restaurants / Airlines / Travel

Work Mode

Work from office

Functional Area

Airline / Reservations / Ticketing / Travel

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