Travel and Hospitality - Mandarin
Gratitude IncTravel and Hospitality - Mandarin
Job Description
Key Skills
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Job title: Travel and Hospitality - Mandarin
Work Setup: Day shift
Shift: : 8 AM-6PM MNL time | Singaporean Chinese
Salary:₱100,000.00
Set up: Onsite
Qualifications & Requirements:
•Minimum 1 year of experience using GDS tools (Sabre or Amadeus), either in a BPO or non-BPO industry
•At least 6 months of fraud-related experience (preferably in travel, hospitality, or e-commerce)
•Mandarin proficiency with at least B2 level CEFR
•Strong communication skills in both Mandarin and English
•Knowledge of travel booking processes, flight/hotel reservations, or itinerary management is a plus
•Must be willing to work the assigned shift: 8:00 AM – 6:00 PM (MNL time)
•Amenable to work on-site and under a fast-paced, customer-focused environment
•Strong attention to detail, especially in verifying transactions or identifying fraudulent activities
•Customer-oriented with excellent problem-solving skills
Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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