Travel & Hospitality Specialist

Gratitude Inc

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4 days ago

Travel & Hospitality Specialist

2-5 Year(s)

₱ 33 - ₱ 55K p.m

Manila (Taguig)
(Base Location for WFH)

Job Description

Key Skills

Customer Service

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Location:

Metro Manila

About Us:

We are a premier travel and hospitality agency situated in the vibrant West McKinley area.

Our mission is to craft unforgettable travel experiences, and we're looking for a dedicated professional with a strong GDS background to help us achieve this.

Job Summary:

We're searching for a skilled Travel & Hospitality Specialist with a proven track record in using Global Distribution Systems

(GDS). In this role, you'll be instrumental in managing client bookings, providing expert travel advice, and ensuring exceptional service within the fast-paced travel and hospitality sector. Your GDS expertise will be key to delivering efficient and accurate travel solutions.

Key Responsibilities:

Leverage extensive experience with GDS platforms (e.g., Amadeus, Sabre, Galileo) to efficiently book and manage all aspects of travel, including flights, accommodations, and tours.
Provide personalized travel recommendations and itineraries to clients, catering to diverse needs and preferences within the hospitality industry.
Handle client inquiries, resolve booking issues, and manage changes with a high degree of professionalism and accuracy.
Stay current with travel industry trends, promotions, and regulations, particularly those impacting the hospitality sector.
Maintain strong client relationships and ensure a high level of customer satisfaction.

Qualifications:

A minimum of 24 months of direct experience working with Global Distribution Systems (GDS) is mandatory.
High school graduate or equivalent is required.
Demonstrated experience within the travel and hospitality industry.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.

Compensation:

Base Salary: P33,000 - P55,000 per month
Account Allowance: P12,000 - P34,000
per month

Role

Travel Agent

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from Home

Functional Area

Airline / Reservations / Ticketing / Travel

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