URGENT HIRING NOW! CSR WITH 1 YEAR EXP IN FINANCIAL SERVICES INDUSTRY | EXL Alabang, Northgate

Gratitude Inc

1668 Views

21 hours ago

1-2 Year(s)

₱ 20 - ₱ 30K p.a

Manila

Job Description

Key Skills

Customer Service

6 candidate(s) have already applied for this Job. Apply now

JOB HIGHLIGHTS:

• Face to Face interviews | Walk-in applicants
• Work Onsite

Roles and Responsibilities
• Work with customer to satisfy any deficient balances
• Review, monitor, and engage with a high volume of customers per day
• Review delinquent accounts daily, and maintains losses at or below established guidelines for assigned job duties
• Accurately documents all account activities and pertinent information to include but not limited to verifications and demographic changes
• Meet individual and departmental objectives set by department management
• Efficiently assess and recommend action to borrowers concerning all other loan issues
• Make recommendations to management for loans needing additional attention
• Strives to continuously improve the quality and productivity of work

Job Qualifications
• At least High School graduate
• 24 months of min work experience in a BPO set up
• Minimum 24 Months of Collections/ Sales experience
• Excellent Communication, Language & CS skills

What we offer:
• Competitive Compensation Package with Retention Program Incentives, Performance Incentives
• In-house training
• Medical coverage +3 dependents Dental coverage
• Personal development programs
• Enjoy In-house Gym and Recreation Areas
• Meal and other allowances

Role

Customer Service Executive

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.