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Urgent Hiring - Transition Manager

Gratitude Inc
583 Views
16 hours ago

Urgent Hiring - Transition Manager

7-10 Year(s)
Manila
Manila

Job Description

Key Skills

Transition Manager Senior Transition Manager Migration Skills

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RESPONSIBILITIES:



Engage business lines to understand migration requirements



Devise detailed project plans to execute migrations



Coordinate with various teams to ensure deliverables are met



Escalate issues in a timely manner and suggest alternative approaches



Partner with the business to ensure smooth execution of plans



Work consistently to improve and update migration methodologies and toolkits



Ensures Transition projects are / remain fully auditable



Ensures all forecast costs are fully understood at the start of each project and transition budgets are agreed upon with the accounting team



Develops / maintains effective commercial awareness , processes and standards



Manages customer relationships, account management and operational controls of related tasks



QUALIFICATIONS:



Excellent communication and interpersonal skills



7-10 years of experience in transitions / project management or equivalent



At least 1-2 years operations experience



Graduate / MBA with project management experience, preferably pertaining to process migration



Working knowledge of Six Sigma Experience with pre-sales / post-sales support (C-Level interface),



Transition Management, and blended (offshore / onshore) delivery operations



Has experience in managing large projects for multiple / different customers



Ability to manage multiple priorities Team leadership / management skills



Customer relationship management skills



Ability to adhere to deadlines by managing key project milestones and deliverables as part of the project plan



Ability to proactively seek, pre-empt and prevent bottlenecks by implementing practical solutions within tight deadlines

Role

Manager-Technical

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Patricia Brizuela

Recruiter - Gratitude Inc

NA, philippines

1+ Followers

500+ Posts

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