URGENT! USRN Trainer - Assistant Manager Level | Healthcare in Makati
Gratitude IncURGENT! USRN Trainer - Assistant Manager Level | Healthcare in Makati
Job Description
Key Skills
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Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company for various BPOs, offshore and onshore.
We have ongoing hiring for a USRN Trainer in Alphaland, Makati.
Job Title: USRN Trainer (Assistant Manager Level)
Account: Healthcare
Salary: Open budget
Work location/Set up: TP Alphaland, Makati (On-site/Hybrid)
Shift Schedule: Shifting
The US Registered Nurse (USRN) Trainer is responsible for the effective delivery and administration of clinical training programs for new and tenured nursing staff within the organization. This role ensures that all training content is aligned with client requirements, organizational standards, and U.S. healthcare regulations. The USRN Trainer plays a key role in developing clinical competency, ensuring training quality, and supporting operational readiness across assigned programs.
QUALIFICATIONS:
- Active and unrestricted U.S. Registered Nurse (USRN) license.
- Minimum of 2–3 years clinical bedside experience (e.g., ER, ICU, Med-Surg, Telemetry).
- Minimum of 1 year of experience as a USRN Trainer in a BPO or U.S. Healthcare account (e.g., UM, CM, Triage, Appeals, Claims)
- Knowledge of MCG/Milliman, InterQual, clinical guidelines, HIPAA requirements, and U.S. medical terminology.
- Previous experience in training, or clinical education
- Familiarity with adult learning principles, curriculum design, or training methodologies.
- Demonstrated proficiency in English communication (oral and written).
- Strong presentation, facilitation, and interpersonal skills.Ability to work onsite, remote, or in hybrid training environments as required.
- Preferably with experience in instructional design or Learning & Development is a plus.
KEY RESPONSIBILITIES:
- Training delivery
- Curriculum and content development
- Trainee evaluation and coaching
- Compliance and documentation
- Continuous improvement
To apply, please send your updated resume here or via email at isay@gratitudephilippines.com. Ensure you answer the screening questions.
Further details will be discussed once shortlisted and invited for an interview. Our recruitment team will reach out to you via WhatsApp/Viber or a phone call once shortlisted.
APPLY NOW!
Role
Process Trainer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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