Urgently Hiring for customer service representative with Experience
Gratitude IncUrgently Hiring for customer service representative with Experience
Job Description
Key Skills
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At least High School (HS) Senior High School (SHS) graduate completed at least 2 years in college WITH at least 6 months of BPO experience • 23k Basic + 2k flex -Fund Allowance • 15% Night-Shift Differential • HMO on Day 1 + 1 free dependent • Paid Sick Leave (SL) & Vacation Leave (VL) 13th Month Pay Has Strong English communication skills (B2 level) Excellent analytical and problem-solving skills Good customer service orientation with strong communication and interpersonal skills Solid analytical skills Experience with NPS & CSAT is a plus Willing to work in shifting schedules, including weekends and holidays
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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