Gratitude Inc banner
Gratitude Inc logo

US Telco Account

Gratitude Inc
1073 Views
3 months ago

US Telco Account

1-20 Year(s)
₱ 20 - ₱ 30K p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

BPO Skills

175 candidate(s) have already applied for this Job. Apply now

WE'RE HIRING! | Customer Service Representative (US Telco Account)
Company: Firstsource
Site: Taguig City
Account: US Telco Account

At least 6 months of BPO experience
Excellent communication skills
Willing to work on shifting schedules, including nights, weekends, and holidays
Must be residing within or near Metro Manila (Taguig or Makati area preferred)
Salary & Benefits:
Up to ₱25,000 Salary Package
Night Differential
Performance-Based Bonuses
Competitive Benefits Package
Job Responsibilities:
Handle inbound and outbound customer inquiries for a US telecommunications account
Assist customers with billing concerns, account management, service requests, and technical issues
Provide accurate information and effective solutions
Deliver excellent customer service while meeting performance metrics
Document customer interactions properly
Location Requirement: Applicants should be within proximity to Taguig or Makati.
Apply now and start your career with Firstsource!

Role

Customer Care Officer

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Millicent Ogega

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 22 Year(s)

BPO Voice Process International Call Centre BPO Skills

₱ 20 - ₱ 23K p.m

Manila, Philippines

1 - 17 Year(s)

Call Center Bahasa BPO Voice Process

₱ 38 - ₱ 60.95K p.m

Manila, Philippines

1 - 20 Year(s)

BPO Experience Highschool graduate

Confidential

Manila, Philippines

2 - 4 Year(s)

Leadership CSAT Operations Manager

Confidential

Manila, Philippines

0 - 13 Year(s)

Call Center Collections Process BPO Voice Process

₱ 100 - ₱ 113.35K p.m

Manila, Philippines

1 - 23 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 25 - ₱ 35K p.m

Manila, Philippines

5 - 10 Year(s)

SAP abap production support SAP configuration

₱ 150 - ₱ 160K p.m

Manila, Philippines

3 - 20 Year(s)

Call Center GDS Inbound BPO

₱ 45 - ₱ 50K p.m

Manila, Philippines

3 - 5 Year(s)

BPO Operations Monitoring tools - Sumologic/App Dynamic operation team leader

₱ 65 - ₱ 200K p.m

Manila, Philippines

2 - 6 Year(s)

SAP abap SQL data Migration

Confidential

Manila, Philippines