USRN Trainer - Assistant Manager Level | Healthcare
Gratitude IncUSRN Trainer - Assistant Manager Level | Healthcare
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
USRN Trainer (Assistant Manager Level) | Healthcare
Location: TP Alphaland, Makati
Work Setup: On-site / Hybrid
Shift Schedule: Shifting Schedule
Salary: Open Budget
Job Summary
We are seeking an experienced and highly motivated USRN Trainer to deliver and manage clinical training programs for nursing professionals supporting U.S. healthcare accounts. The successful candidate will be responsible for training delivery, curriculum development, trainee evaluation, and ensuring all learning programs align with client requirements, organizational standards, and U.S. healthcare regulations.
Key Responsibilities
Training Delivery
Facilitate New Hire Training (NHT) programs for USRN roles across various clinical accounts including Utilization Management, Case Management, Clinical Appeals, Triage, and Claims Review.
Deliver instructor-led, virtual, and hybrid training sessions using adult learning methodologies.
Ensure trainees meet competency, quality, and compliance standards prior to deployment.
Curriculum Development
Develop, review, and update training materials, assessments, simulations, and reference guides.
Ensure training content remains aligned with client requirements, HIPAA regulations, and U.S. healthcare standards.
Collaborate with Operations, Quality, and Client teams to maintain training effectiveness.
Trainee Evaluation & Coaching
Conduct assessments, evaluations, and certification activities.
Provide coaching, feedback, and developmental support to trainees.
Support transition-to-production activities including nesting, shadowing, and side-by-side coaching.
Compliance & Reporting
Maintain accurate and timely training records, attendance, evaluations, and reports.
Ensure adherence to confidentiality, compliance protocols, and internal documentation standards.
Prepare and submit training performance reports to stakeholders.
Continuous Improvement
Identify learning gaps and conduct refresher and upskilling sessions.
Participate in audits, calibration sessions, and process improvement initiatives.
Contribute to enhancing instructional quality, training efficiency, and clinical accuracy.
Qualifications
Active and unrestricted USRN license is required.
Minimum of 2–3 years of clinical bedside experience (ER, ICU, Med-Surg, Telemetry, or similar).
At least 1 year of experience as a USRN Trainer in a BPO or U.S. Healthcare account.
Strong knowledge of MCG/Milliman, InterQual, HIPAA, clinical guidelines, and U.S. medical terminology.
Experience in training, facilitation, or clinical education.
Familiarity with adult learning principles and curriculum development.
Excellent communication, presentation, and interpersonal skills.
Experience in Instructional Design or Learning & Development is an advantage.
Important Note: Former Teleperformance employees are not eligible for rehire, either directly or through a third party.
Apply now through Glit and advance your career in healthcare training.
Role
Clinical Research Manager
Timings
Day Shift (Contract To Hire)
Industry
Medical / Healthcare / Hospital
Work Mode
Hybrid
Functional Area
Medical Professional / Healthcare Practitioner / Technician
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Quality Auditor, Medical Coding
Gratitude Inc4 - 5 Year(s)
Confidential
Manila, Philippines
PHRN/ USRN -CLINICAL DISABILITY CLAIMS
Gratitude Inc3 - 4 Year(s)
60 - 80 Thousand p.m
Manila, Philippines
USRN Trainer (Assistant Manager Level)
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
0 - 30 Year(s)
Confidential
Manila, Philippines
: PHRN/ USRN - Clinical Disability Claims
Gratitude Inc0 - 3 Year(s)
60 - 85 Thousand p.m
Manila, Philippines
PHRN/USRN Clinical disability claims specialist
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Spanish Quality Auditor - RCM
Gratitude Inc2 - 5 Year(s)
40 - 50 Thousand p.m
Manila, Philippines
2 - 10 Year(s)
60 - 85 Thousand p.m
Manila, Philippines