Vendor Management Lead
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
MUST HAVE:
• 10-12 years of experience in Defining, documenting, implementing and managing vendor onboarding and performance management process
• ITIL 4 Foundation or at-least ITIL V3 Foundation certificate
• Excellent Verbal & Written communication skills.
• Hands-on experience in managing the multiple vendors
• Experience in managing vendor onboarding, managing the contracts/ SLAs/ KPIs, defining coordination/communication/ handshake procedure, reviewing their performance and take corrective actions
• Experience in stakeholder management and onsite-offshore management
Responsibility of / Expectations from the Role:
• Define/ refine and implement vendor onboarding and performance management process
• Monitor SLA/KPI adherence
• Facilitate vendor governance forums and performance reviews
• Coordinate performance improvement across vendors
Unique Selling Proposition (USP) of The Role:
• Should have experience in managing multiple vendors in Infrastructure projects in banking domain
Role
Any Other
Timings
Night Shift (Permanent)
Industry
Other
Work Mode
Hybrid
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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