Voice Service Agent
Gratitude IncVoice Service Agent
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
- Maintain an updated knowledge of the organization's products, services, and customer service policies
- Document customer interactions when necessary, compiling documents and forwarding information to interested parties
- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
- Assist clients by demonstrating the use of goods and programs and answering any questions they may have
- Participate in training opportunities provided by the organization or by outside entities
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 18 - ₱ 29K p.m
Manila, Philippines
2 - 3 Year(s)
Confidential
Manila, Philippines
Training Content Designer -WFH
Gratitude Inc1 - 8 Year(s)
₱ 50 - ₱ 55K p.m
Manila, Philippines
WNS bridgetowne :CSR -Insurance Account
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
CSR -UK Financial collections account - Wipro Eton QC
Gratitude Inc1 - 36 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
USRN Trainer - Assistant Manager Level | Healthcare
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
Japanese Bilingual Functional Consulting Manager
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
0 - 20 Year(s)
₱ 20 - ₱ 34K p.m
Manila, Philippines
Operational Technology (OT) Specialist / Team Lead
Gratitude Inc3 - 5 Year(s)
₱ 65 - ₱ 200K p.m
Manila, Philippines