Workforce and HR Manager
Gratitude IncWorkforce and HR Manager
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Qualifications:
• College Graduate
• 3-5+ years experience as WFM or RTA
• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required
• Excellent verbal & written communication & presentation skills
• Good Interpersonal & people management skills with good problem solving approach
• Expert knowledge in Forecasting & Scheduling
• Good analytical skills for MIS, number crunching & reporting to internal & external customers
• WFM Tool Competency (Verint, Genesysy etc..)
RTA/ MIS Experience is advantageous
• Can work with minimal supervision and has initiative
• Not a job hopper
Pre-screening Notes:
• How many years of relevant experience you have as WFM or RTA?
• Do you have knowledge in computer i.e., MS-Office, Above average MS Excel?
• Are you knowledgable using WFM tools such as Verint, Genesysy?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in Cebu with a mid shift schedules?
• When are you available to start once hired?
Role
Human Resources Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR voice -Wipro Cebu
Gratitude Inc1 - 17 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer service representative -Travel Account -EXL
Gratitude Inc1 - 4 Year(s)
₱ 10 - ₱ 15K p.m
Cebu Central Visayas, Philippines
Service Desk Team Leader
Gratitude Inc4 - 27 Year(s)
₱ 60 - ₱ 62.9K p.m
Cebu Central Visayas, Philippines
Hiring for Travel Account- immediate start up(cebu city)
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Cebu Central Visayas, Philippines
Join Our Team | Travel & Financial Accounts | Apply Now
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 30K p.m
Cebu Central Visayas, Philippines
Customer service representative
Gratitude Inc0 - 1 Year(s)
₱ 25 - ₱ 30K p.m
Cebu Central Visayas, Philippines
Customer Service Representatives (call center agents)
Gratitude Inc0 - 1 Year(s)
Confidential
Cebu Central Visayas, Philippines
Customer Service Representative (call center agent)
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 20K p.m
Cebu Central Visayas, Philippines
RETAIL ACCOUNT HIRING FOR NEWBIES
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 30K p.m
Cebu Central Visayas, Philippines
0 - 5 Year(s)
₱ 15 - ₱ 20K p.m
Cebu Central Visayas, Philippines