Gratitude Inc banner
MyGlit Jobs |  Jobs |   Workforce Management Executive in Mumbai & Delhi

Workforce Management Executive

Gratitude Inc
94 Views
1 day ago

Workforce Management Executive

3-5 Year(s)
Cebu Central Visayas
Cebu Central Visayas

Job Description

Key Skills

Microsoft Excel Scheduling WFM Analyst MIS Executive WFM forecasting. MIS ANALYST

0 candidate(s) have already applied for this Job. Apply now

Job title: Workforce Management Executive

Work set up: Onsite Tech Tower, Cebu Business Park
Work shift: Midshift
Experience: 3-5 years
Start date: ASAP


Qualified candidates should send CV and answers to Pre-screening questions to adeniyitemiloluwa4@gmail.com

Qualifications:
• College Graduate
• 3-5+ years experience as WFM or RTA
• Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required
• Excellent verbal & written communication & presentation skills
• Good Interpersonal & people management skills with good problem solving approach
• Expert knowledge in Forecasting & Scheduling
• Good analytical skills for MIS, number crunching & reporting to internal & external customers
• WFM Tool Competency (Verint, Genesysy etc..)
RTA/ MIS Experience is advantageous
• Can work with minimal supervision and has initiative
• Not a job hopper
• Must not be a present or former employee of Wipro


Pre-screening Notes:
• How many years of relevant experience you have as WFM or RTA?
• Do you have knowledge in computer i.e., MS-Office, Above average MS Excel?
• Are you knowledgable using WFM tools such as Verint, Genesysy?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in Cebu with a mid shift schedules?
• When are you available to start once hired?



Qualified candidates should send CV and answers to Pre-screening questions to adeniyitemiloluwa4@gmail.com

Role

Staffing Specialist/ Manpower Planning

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

MyGlit Jobs |  Jobs |   Workforce Management Executive in Mumbai & Delhi

Temiloluwa Adeniyi

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

2 - 3 Year(s)

SAP CPI / PI/PO CPI-DS architecture

60 - 150 Thousand p.m

Cebu Central Visayas, Philippines

4 - 5 Year(s)

data specialist BPO Experience College Graduate

40 - 45 Thousand p.m

Cebu Central Visayas, Philippines

MyGlit Jobs |  Jobs |   Data Specialist in Mumbai & Delhi

Data Specialist

Gratitude Inc

4 - 7 Year(s)

Data Analysis Data Processing

20 - 40 Thousand p.m

Cebu Central Visayas, Philippines

0 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

20 - 30 Thousand p.m

Cebu Central Visayas, Philippines

1 - 2 Year(s)

Mandarin Quality Analyst College Graduate

Confidential

Cebu Central Visayas, Philippines

3 - 7 Year(s)

QA Manager BPO Healthcare.

60 - 70 Thousand p.m

Cebu Central Visayas, Philippines

MyGlit Jobs |  Jobs |   Accounts Payable L1 in Mumbai & Delhi

Accounts Payable L1

Gratitude Inc

2 - 30 Year(s)

Communication Stakeholder BPO Skills

30 - 35 Thousand p.m

Cebu Central Visayas, Philippines

0 - 2 Year(s)

CRM (Customer relationship Management) Customer Relations Customer Service

Confidential

Cebu Central Visayas, Philippines

0 - 5 Year(s)

Bilingualism BPO Call center Must be fluent in speaking both Mandarin and English

40 - 60 Thousand p.m

Cebu Central Visayas, Philippines

0 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

20 - 30 Thousand p.m

Cebu Central Visayas, Philippines