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Workforce Scheduler

Gratitude Inc
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1 month ago

Workforce Scheduler

1-10 Year(s)
Davao (Davao del Sur, Davao del Norte, Davao Oriental, Davao de Oro, Davao Occidental)
Davao (Davao del Sur, Davao del Norte, Davao Oriental, Davao de Oro, Davao Occidental)

Job Description

Key Skills

WFM tools BPO industry scheduler skills

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Job Title: Scheduler (Workforce Scheduler)
Work Setup & Schedule: Onsite/Shifting

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills




Role

Executive Assistant

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Front Office Support / Administration /

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jennifer Onuoha

Recruiter - Gratitude Inc

NA, nigeria

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