Application Support Engineer – Google Cloud Platform (GCP)

Gratitude Inc

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8 hours ago

Application Support Engineer – Google Cloud Platform (GCP)

3-4 Year(s)

Manila (Taguig)

Job Description

Key Skills

Devops Cloud Computing Google Kubernete Engine

2 candidate(s) have already applied for this Job. Apply now

Application Support Engineer – Google Cloud Platform (GCP)

Location: Manila / Taguig City

Work Setup: Onsite

Work Schedule: Shifting Schedule

Employment Type: Full-Time (Permanent)

Start Date: ASAP

Build Your Career in Cloud Application Support!

Are you an experienced Application Support Engineer with expertise in Google Kubernetes Engine (GKE) and cloud technologies? Join a high-performing technology team where you'll play a critical role in ensuring the stability, performance, and reliability of enterprise business applications.

If you're passionate about cloud infrastructure, troubleshooting complex systems, and working with modern DevOps technologies, we'd love to hear from you!

Key Responsibilities

Monitor, troubleshoot, and resolve issues affecting critical business applications and cloud environments.

Serve as a Subject Matter Expert (SME) for Google Kubernetes Engine (GKE) and application support.

Perform root cause analysis and implement effective solutions to prevent recurring issues.

Collaborate with cross-functional teams to maintain application stability and performance.

Analyze system logs, performance metrics, and monitoring tools to identify operational improvements.

Support incident management, problem management, and continuous service improvement initiatives.

Ensure business systems remain highly available and operational.

Contribute to technical documentation, knowledge sharing, and best practices.

Qualifications

Minimum 3 years of hands-on experience with Google Kubernetes Engine (GKE).

Strong knowledge of application support methodologies and IT operations.

Experience with DevOps tools and cloud-based technologies.

Familiarity with containerization and orchestration technologies such as Kubernetes.

Strong troubleshooting, analytical, and problem-solving skills.

Excellent communication and stakeholder management abilities.

Must be willing to work onsite on a shifting schedule in Manila or Taguig.

Must already have the legal right to work in the Philippines.

Preferred Technical Skills

Google Kubernetes Engine (GKE)

Google Cloud Platform (GCP)

Kubernetes

DevOps

Cloud Infrastructure

Containerization

System Monitoring

Incident & Problem Management

Role

Customer Service Executive -Technical

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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