Apply Now | Patient Care Coordinator CSR Role

Gratitude Inc

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1 month ago

Apply Now | Patient Care Coordinator CSR Role

1-3 Year(s)

Manila (Alabang Muntinlupa City, Eastwood quezon city, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

US Healthcare BPO Skills Healthcare account Minimum 2 years leadership role in BPO Healthcare BPO Healthcare. Patient Care Medical Allied health graduate

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We are seeking customer-focused and detail-oriented professionals to join our Healthcare Customer Service team. The role involves assisting patients with appointment scheduling, insurance verification, account inquiries, and general healthcare support while delivering excellent customer experience.

Key Responsibilities:

• Handle inbound and outbound customer interactions

• Provide accurate patient and account information

• Coordinate with healthcare providers and internal teams

• Maintain professionalism and confidentiality in all transactions

Qualifications:

Fresh graduates or candidates with experience in any local or international voice account

Good communication skills, both written and oral

Passionate about customer service and patient satisfaction

Ability to handle calls

Must be willing to work on a shifting schedule

Competitive salary, incentives, HMO, and career growth opportunities await qualified candidates.

Role

Customer Service Executive

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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