Bilingual CSR - Spanish + English - Cognizant Taguig
Gratitude IncBilingual CSR - Spanish + English - Cognizant Taguig
Job Description
Key Skills
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Bilingual CSR - Spanish + English - Cognizant Taguig
Company: Cognizant
Location: Giga Tower, Taguig - Onsite (WFO)
Industry: BPO / Customer Service / Spanish Bilingual
Setup: Onsite - Full-Time - Night Shift
Salary: Competitive Package
About the Role:
Cognizant is hiring Spanish Speaking Customer Service Representatives for our Giga Tower Taguig onsite team. Open to non-native Spanish speakers with BPO-TSR experience.
Responsibilities:
- Handle customer inquiries and concerns in Spanish and English
- Provide excellent customer service to Spanish-speaking customers
- Resolve customer concerns efficiently and accurately
- Meet quality, productivity, and performance targets
Qualifications:
- Minimum 2 years in college with no back subjects
- Minimum 6 months BPO - TSR experience
- Open to non-native Spanish speakers
- Good English and Spanish communication skills - Bilingual proficiency
- Willing to work onsite in Giga Tower, Taguig on night shift
Benefits:
- Join Cognizant, a top global company and Fortune 500 leader
- Premium site location in Giga Tower, Taguig
- Use and enhance your Spanish and English language skills
- Career growth, learning, and competitive benefits
- Opportunity for non-native Spanish speakers to qualify
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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