BPO Measurement & Report Analyst
Gratitude IncBPO Measurement & Report Analyst
Job Description
Key Skills
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key skills
measurement and reporting
Measurement & Report Analyst
Location: Mandaluyong
Job Description:
Central Measurement & Reporting
Deliver high performance through performance optimization
Demand & Capacity Management
Analyze, design, code and test multiple components of application code
Perform maintenance, enhancements and/or development work
Job Qualifications:
At least 2 years of relevant experiences
Working experience in MS Office (Excel, Word, Powerpoint)
Working experience building / mobilizing reports in MS Excel
Working experience working with VBA and Macro to automate reports
Working experience in Programming, SQL, SSIS, SSRS (e.g. building Tables, creating ETL packages (Extract, Transform, Loading packages), creating SSRS reports) - SSIS and SSRS good to have but not required
Working experience in data visualization (Tableau, Datazen, PowerBI) - good to have but not required
Keen attention to detail
Working experience on project management
Working experience on risk and issue management
Strong Problem Solving and Decision Making skills
Good stakeholder management, with the ability to properly manage stakeholder expectations and escalations
Can work well as part of a team; ability to work well across different levels
Able to work independently and with minimal supervision
Good communication skills; can communicate across different levels within the organization
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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