BPO Project Manager

Gratitude Inc

2153 Views

16 hours ago

BPO Project Manager

6-8 Year(s)

₱ 40 - ₱ 55K p.m

Manila (Makati)

Job Description

Key Skills

Process Management

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key skills

Project Management Certifications

Risk Functions

Problem Solving

Agile

Strong Decision-Making skills

Strong Communication Skills (Verbal and Written)

Job Title: Project Manager

Work shift: Shifting schedule

Location: Manila and Cebu

Education: Relevant Under Grad/bachelor’s / Master degree or equivalent qualification with an excellent academic record

Qualifications:

• Relevant Under Grad/bachelor’s / Master degree or equivalent qualification with an excellent academic record

• Overall 6 to 8 years experience of which at least 5 years in Project Management

• Relevant Project Management certifications (PMP, Price2, CSM, Agile etc.) are added advantage

• A good understanding of the Risk functions

• Experience in managing diverse and senior stakeholders

• Experience in managing multiple projects as a BA / PM and taking it to closure

• Understanding business problems & having a positive attitude towards solving the issues

• Should have a good understanding of the Product Life cycle and various delivery methodologies.

• A track record of managing and delivering change initiatives involving people, processes, policies, and technology components

• Strong communication skills (both written and verbal), with the ability to interact confidently with senior stakeholders to achieve required outcomes

• Good decision-making skills – anticipating and planning for activities, actively prioritizing and communicating/negotiating to deliver superior results

• Strong analytical and conceptualization skills, to adopt or establish industry best practices and looking for opportunities to do things better

• Ability to communicate with a wide range of stakeholders in a clear and outcome-driven manner.

Role

Account Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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