Business Intelligence Analyst/Reporting Analyst
Job Description
Key Skills
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Gratitude Inc. is a professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, the Philippines, Malaysia, and Africa. We are a direct sourcing partner Company of the different top BPOs offshore and onshore.
We have an ongoing hiring for Business Intelligence Analyst/Reporting Analyst
Description / Requirements
Job Title: Business Intelligence Analyst/Reporting Analyst
Work Setup & Schedule: Onsite/Shifting
Overview:
Responsible for generating insights through data analysis to support data-driven decision-making.
Key Responsibilities:
•Develop and maintain reports and dashboards
•Analyze performance metrics and trends
•Provide actionable insights to stakeholders
•Ensure data accuracy and integrity
Basic Qualifications:
•At least 1–2 years experience in reporting or analytics BPO preferred
•Advanced proficiency in MS Excel; knowledge of SQL/BI tools is a plus
•Strong analytical and critical thinking skills
•Excellent data visualization and communication skills
APPLY NOW!
Best Regards,
Gratitude Recruiting Team
Role
Customer Service Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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