Call Center Agent - TDCX Cebu City - Travel / Telco / CE - Up to 32k
Job Description
Key Skills
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Call Center Agent - TDCX Cebu City - Travel / Telco / CE - Up to 32K
Company: TDCX - Award-Winning Global CX Company
Location: HM Tower, W Geonzon St, Cebu City - Onsite
Industry: BPO / Telco, Consumer Electronics, Travel
Salary: PHP 24,000 - PHP 32,000 Package
Headcounts: 70 Vacancies!
Setup: Onsite - Full-Time / Shifting
Overview:
TDCX Cebu urgently hiring 70 CSRs for Telco, Consumer Electronics, and Travel accounts! Earn up to 32K! Join an award-winning company trusted by world's best brands.
Responsibilities:
- Handle customer inquiries for Telco, CE, and Travel accounts
- Provide excellent service via blended voice and non-voice support
- Resolve concerns efficiently and professionally
- Deliver high-quality service and ensure customer satisfaction
Qualifications:
- Open to HS/SHS/ALS/Vocational/College level
- With 1 year BPO exp (blended voice/non-voice)
- C1 Written & Verbal Comms Skills (Excellent English)
- Willing to work Shifting (Morning, Mid, Graveyard)
- Willing to work Onsite in HM Tower, Cebu City
Benefits:
- Up to PHP 32,000 Package
- 70 Headcounts - High Chance of Hiring!
- HMO and Complete Benefits
- Paid Training
- Career Growth with TDCX
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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