Gratitude Inc banner
Gratitude Inc logo

Care Management PH RN Voice Senior Analyst

Gratitude Inc
616 Views
14 hours ago

Care Management PH RN Voice Senior Analyst

1-2 Year(s)
Cebu Central Visayas
Cebu Central Visayas

Job Description

Key Skills

Care and Health Services Voice Trainer Senior Analyst Supervisor Skills Care Management PHRN BSRN supervisor capacity

0 candidate(s) have already applied for this Job. Apply now

Role: Care Management PH RN Voice Senior Analyst



Note: Trainings are set to start by October (weekly); 6 months onsite training then hybrid work setup after (2-3 times RTO).



Location: Evergreen Cebu / Onsite



Full Time



Shift - Not disclosed to be discussed in the interview process



Salary - Not disclosed to be discussed in the interview process 



 



JOB QUALIFICATION



Active, unrestricted Regional Philippine registered nurse license



Minimum of three 3 months (equivalent to 480 hrs) of prior working experience as a registered nurse in a clinical setting and providing direct patient care is required



Clinical setting includes inpatient hospital, outpatient hospital, dialysis center, ambulatory, or primary care clinic



With at least 2yrs or more/1yr supervisory experience/individual contributor



 



JOB DESCRIPTION:



The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.



 



The Virtual Health Care Trainer facilitates on-on-one time with individual QDS to provide documentation and QDS performance feedback. The trainer is responsible for assessing QDS competencies and identifying barriers impacting individual QDS’s ability to effectively perform role and contribute to team.



 



The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.



 



The Virtual Health Care Trainer trains/teaches and supports Quality Documentation Specialists (new hires and existing team members) to work with client physician and their care team to compete documentation of clinic visits/encounters. The trainer also trains/teaches and supports QDS (Quality Documentation Specialist) on using artificial intelligence (AI) technology platform to complete confidential medical summaries of patient encounters/visits. Virtual Health Care Trainers provide platform, medical knowledge, and clinical training/education.



 



The Virtual Health Care Trainer facilitates on-on-one time with individual QDS to provide documentation and QDS performance feedback. The trainer is responsible for assessing QDS competencies and identifying barriers impacting individual QDS’s ability to effectively perform role and contribute to team.



 



The Virtual Healthcare Trainer directly communicates and strategizes with service delivery and training leadership to address opportunities and improve QDS performance.

Role

Manager -Customer Service

Timings

Rotational Shifts (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Seyi Garr

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 5 Year(s)

Call Center Customer Service Non BPO

₱ 30 - ₱ 35K p.m

Cebu Central Visayas, Philippines

1 - 4 Year(s)

Customer Relations Operations Supervisor BPO Skills

₱ 25 - ₱ 45K p.m

Cebu Central Visayas, Philippines

1 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 30K p.m

Cebu Central Visayas, Philippines

0 - 15 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 18 - ₱ 20K p.m

Cebu Central Visayas, Philippines

4 - 6 Year(s)

Knowledge Management BPO Experience Good analytical skills

₱ 60 - ₱ 70K p.m

Cebu Central Visayas, Philippines

1 - 4 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 10 - ₱ 15K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Service

Confidential

Cebu Central Visayas, Philippines

0 - 2 Year(s)

Customer Service

₱ 10 - ₱ 30K p.m

Cebu Central Visayas, Philippines

Company logo

CSR AGENT

Gratitude Inc

1 - 2 Year(s)

Call Center

₱ 40 - ₱ 70K p.a

Cebu Central Visayas, Philippines

0 - 13 Year(s)

Call Center Inbound BPO BPO Voice Process

₱ 25 - ₱ 34K p.m

Cebu Central Visayas, Philippines