Channel Support Specialist
Gratitude IncChannel Support Specialist
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
Serve as the primary point of contact for channel partners, providing support and addressing their inquiries and resolving issues promptly.
• Conduct regular audits to identify competency gaps and propose improvements.
• Monitor channel partner performance and provide feedback to drive continuous improvement.
• Collaborate with internal teams to ensure partners have the resources they need.
• Collaborate with internal teams to identify training programs to enhance partner capabilities.
• Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
• Maintain detailed records of partner interactions and support activities.
• Assist in the creation and maintenance of partner enablement materials.
Qualification/Skills:
• 2 to 3 years' experience in a support role in a B2B environment.
• At least 1 year experience in Account Management
• Strong communication and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Knowledge of industry trends in cybersecurity
Role
Mandarin Language Expert
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
PHRN- Bedside Experience | Onsite |
Gratitude Inc1 - 2 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Massively Hiring for Telco Account at Alabang
Gratitude Inc1 - 10 Year(s)
Confidential
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
95 - 100 Thousand p.m
Manila, Philippines
Customer service specialist
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
9 - 15 Year(s)
190 - 200 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
2 - 17 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Cloud Architect - Private Cloud(Mid Level)
Gratitude Inc5 - 8 Year(s)
Confidential
Manila, Philippines
Consumer services special
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
Advanced Application Engineer
Gratitude Inc5 - 7 Year(s)
75 - 95 Thousand p.m
Manila, Philippines