Chat Support Specialist Jobs in Diliman, Quezon City
Gratitude IncChat Support Specialist Jobs in Diliman, Quezon City
Job Description
Key Skills
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Chat Support Specialist Jobs in Diliman, Quezon City
Job Description:
As a Chat Support Specialist, you will be the first point of contact for our customers. You'll use your excellent communication skills and problem-solving abilities to assist customers with their inquiries, resolve issues, and ensure a seamless and positive customer experience through chat support.
Key Responsibilities:
- Provide timely and accurate responses to customer inquiries via chat.
- Resolve customer issues and concerns efficiently and professionally.
- Educate customers about our products and services.
- Document and maintain customer interactions and feedback.
Requirements:
- Excellent written and verbal communication skills in English.
- Strong interpersonal skills and a friendly demeanor.
- Ability to multitask and work in a fast-paced environment.
- Customer-focused with a passion for helping people.
- Previous customer service experience is a plus but not required.
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Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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