Gratitude Inc banner
Gratitude Inc logo

Chat Support Specialist – Pet Services (Non-Voice | Onsite)

Gratitude Inc
209 Views
19 minutes ago

Chat Support Specialist – Pet Services (Non-Voice | Onsite)

0-5 Year(s)
₱ 20 - ₱ 23K p.m
Cebu Central Visayas (Lapu Lapu city)
Cebu Central Visayas (Lapu Lapu city)

Job Description

Key Skills

Call Center Customer Service customer support

19 candidate(s) have already applied for this Job. Apply now


Role Overview:

We are seeking a Chat Support Specialist for a purely non-voice role in our Pet Services account. You will assist customers with inquiries, concerns, and requests via chat, ensuring a seamless and positive customer experience.

Key Responsibilities:

  • Handle customer inquiries via chat in a timely and professional manner.

  • Resolve customer concerns and provide accurate information.

  • Document interactions accurately in the system.

  • Meet quality, productivity, and customer satisfaction goals.

  • Escalate complex issues to appropriate teams.

Qualifications:

  • High School Graduate / SHS Graduate and above – required.

  • Minimum 6 months BPO Chat Support experience – required.

  • Excellent written English communication skills.

  • Strong typing and multitasking abilities.

  • Willing to work onsite at IT Park with shifting schedules.

  • Can start on August 25, 2026.

Why Join?

  • Competitive salary: up to ₱23,000.

  • Purely non-voice role – chat support only.

  • Prime IT Park location.

  • Career growth in pet services.

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 22 Year(s)

Banking Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Cebu Central Visayas, Philippines

1 - 18 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 10 - ₱ 15K p.m

Cebu Central Visayas, Philippines

0 - 22 Year(s)

Banking Inbound BPO BPO Voice Process

₱ 15 - ₱ 25K p.m

Cebu Central Visayas, Philippines

1 - 2 Year(s)

Service Desk EHR Healthcare Workflow

₱ 38.5 - ₱ 48.5K p.m

Cebu Central Visayas, Philippines

4 - 6 Year(s)

Knowledge management ITIL Certified ITIL trained or certified

Confidential

Cebu Central Visayas, Philippines

1 - 2 Year(s)

BPO Skills good communication skills goodcommunicationskills

₱ 15 - ₱ 20K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Service Training skills Customer service skills Excellent Communication, Customer Service and Empathy Skills

Confidential

Cebu Central Visayas, Philippines

4 - 6 Year(s)

Knowledge Management ITIL Certified ITIL trained or certified

₱ 65 - ₱ 70.25K p.m

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Communication Customer Service BPO Skills

Confidential

Cebu Central Visayas, Philippines

0 - 1 Year(s)

Customer Service General customer service Excellent Communication, Customer Service and Empathy Skills

₱ 15 - ₱ 20K p.m

Cebu Central Visayas, Philippines