Chat Support Specialist – Pet Services (Non-Voice | Onsite)
Job Description
Key Skills
19 candidate(s) have already applied for this Job. Apply now
Role Overview:
We are seeking a Chat Support Specialist for a purely non-voice role in our Pet Services account. You will assist customers with inquiries, concerns, and requests via chat, ensuring a seamless and positive customer experience.
Key Responsibilities:
Handle customer inquiries via chat in a timely and professional manner.
Resolve customer concerns and provide accurate information.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Escalate complex issues to appropriate teams.
Qualifications:
High School Graduate / SHS Graduate and above – required.
Minimum 6 months BPO Chat Support experience – required.
Excellent written English communication skills.
Strong typing and multitasking abilities.
Willing to work onsite at IT Park with shifting schedules.
Can start on August 25, 2026.
Why Join?
Competitive salary: up to ₱23,000.
Purely non-voice role – chat support only.
Prime IT Park location.
Career growth in pet services.
Role
Customer Service Executive -Chat
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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