Concentrix Clark | CSA – Telco & Financial Accounts

Gratitude Inc

138 Views

6 days ago

Concentrix Clark | CSA – Telco & Financial Accounts

1-18 Year(s)

₱ 15 - ₱ 25K p.m

Quick Apply Apply

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Call center International BPO BPO/ITES BPO Payroll bpo BPO Finance

24 candidate(s) have already applied for this Job. Apply now

Concentrix Clark | Customer Service Associate – Telco & Financial Accounts

*Location: Clark, Pampanga, Philippines | Work Setup: Onsite

*Job Type:Full-time |

Accounts: Telco & Financial Services

*Salary & Benefits*

- Salary Range: PHP 13,000 – PHP 25,000/month depending on account and experience

- Onsite setup | HMO + Government benefits + Night shift differential

- Paid training, career growth, and account incentives

- Dynamic work environment with multiple career paths

*Job Description*

Handle inbound and outbound customer interactions for leading Telco and Financial accounts. Provide accurate solutions, excellent service, and maintain quality and KPI standards.

*Key Responsibilities*

- Handle customer inquiries via voice, email, or chat

- Resolve customer concerns and provide product/service support

- Meet quality, productivity, and attendance standards

- Work in a fast-paced, target-driven environment

*Qualifications*

- *Education:* High School Graduate / Senior High School Graduate

- *Experience:* Minimum 6 months BPO experience required

- *Skills:* Good English communication skills, customer service orientation, willing to work onsite in Clark

- *Schedule:* Open to shifting schedules, weekends, and holidays

*Accounts Available*

1. Telco Account– Assist customers with telecom products, services, and technical concerns

2. Financial Account – Support customers with banking, credit, or financial service inquiries

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

3+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 30 - ₱ 35K p.m

Pampanga, Philippines

Details