CRM Lead

Gratitude Inc

30 Views

12 hours ago

CRM Lead

5-8 Year(s)

Quezon Calabarzon

Job Description

Key Skills

HTML Jquery JSON MS Dynamics CRM system SSRS JavaScript Fundamentals

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Qualifications

- Bachelor’s degree
- Strong knowledge of Microsoft Dynamics CRM 365
- Solid understanding of OO programming and SOA architecture (REST/SOAP)
- Proficiency in C#, HTML, jQuery, JSON, JavaScript, JavaScript frameworks, Model Binding, Asynchronous programming
- Experience with SSRS, CRM Reports, and Dynamics CRM integrations
- Familiarity with Azure tools and technologies
- Power Platform experience required: Power Automate, Canvas Apps, Model-Driven Apps

Good to Have
- MS Dynamics CE experience and certifications
- Experience with .NET API integrations, http://ASP.NET MVC, web services, XML, HTML5, SharePoint, SSIS, SSRS
- Not a job hopper

Responsibilities
- Design and develop CRM systems to meet business and technical requirements
- Analyze business needs with stakeholders, define functional specs, and advise on CRM operations
- Own enhancements, minor projects, defect fixes, and integrations in Dynamics 365
- Lead a team of developers and coordinate with offshore/onshore teams
- Work in Agile environments with strong problem-solving and communication skills
- Manage multiple priorities under tight deadlines in a multicultural setup

*Pre-Screening Questions

Send your answers to kenmerc6@gmail.com
1. Highest Educational Attainment
2. Do you have experience with Microsoft Dynamics CRM 365?
3. Years of relevant experience for this role
4. Are you amenable to a Hybrid setup in Quezon City with night shift schedules?
5. Availability to start once hired

Role

WFM

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Chat

Functional Area

ITES / BPO / Customer Service

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Mercy Ebota Nnamdi

Recruiter - Gratitude Inc

NA, nigeria

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