CRS ACCOUNT
Gratitude IncCRS ACCOUNT
Job Description
Key Skills
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Role: Customer Service Representative
- CSR Type: Full-Time
Years of Experience: STRICTLY 2-4 years of relevant experience
MANDATORY REQTS: READY TOR/Diploma and SSS Employment History
Qualification: Completed 2 years in College | NO Back subject/s Industry: Telecom, Insurance, Banking & Financial Services
Shift: Night Shift
Location: BGC
Role
Customer Service Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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