CSR
Gratitude IncCSR
Job Description
Key Skills
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FINANCIAL ACCOUNT At least High School (HS) Senior High School (SHS) graduate completed at least 2 years in college WITHat least 6 months of BPO experience • 15% Night-Shift Differential • HMO on Day 1 + 1 free dependent • Paid Sick Leave (SL) & Vacation Leave (VL)13th Month PayHas Strong English communication skills (B2 level)Excellent analytical and problem-solving skillsGood customer service orientation with strong communication and interpersonal skillsSolid analytical skillsExperience with NPS & CSAT is a plusWilling to work in shifting schedules, including weekends and holidays
Role
Cust. Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Banking / Financial Services
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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