CSR Auto Insurance Account -EXL MOA

Gratitude Inc

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1 month ago

CSR Auto Insurance Account -EXL MOA

1-21 Year(s)

₱ 25 - ₱ 30K p.m

Job Description

Key Skills

Inbound BPO BPO Voice Process BPO Skills BPO Operations BPO industry BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience INSURANCE CLAIM

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EXL Mall of Asia – Customer Service Representative

Sunshine Account

Work Setup: Onsite

Location: One E-Com Center, Mall of Asia Complex, Pasay City

Experience Required:

- Senior High School graduate or higher

- Minimum 1 year BPO voice experience required

- Auto insurance background preferred: 1 year claims/underwriting experience

- valid Driver’s License

- English proficiency: Upper Intermediate to Advanced level required

Compensation and Benefits:

- Competitive salary package with allowances

- Night differential and holiday pay

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and service incentive leaves

- Performance-based incentives and annual appraisal

- Shuttle service for select routes

Requirements:

- At least 18 years old

- Good English communication skills - verbal and written

- Computer literate with navigation skills

- Willing to work onsite in MOA, Pasay

- Amenable to shifting schedules and weekends

Hiring Process:

- Initial phone screening

- Online language and typing assessment

- Final interview onsite at EXL One E-Com

- Fast-track hiring for qualified candidates

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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