Customer Experience/ Quality Assurance
Gratitude IncCustomer Experience/ Quality Assurance
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Role: Customer Experience/ Quality Assurance
Location: Clark
Work-set up: Onsite
Required Headcount: 11
Start date: December
Salary: Upto 35K
Qualifications:
At least 1 year Quality Analyst Experience in a Call Center Setting.
Technical Proficiency: Strong computer literacy with the ability to quickly learn.
B2 & above communication skills
Technical Knowledge: Proficient in Microsoft Office applications, such as MS-Excel and PowerPoint.
PRESCREENING QUESTIONS
BPO experience: **At least 1 year**
Years of relevant experience: **At least 1 yr Quality Analyst Experience in a Call Center Setting**
Educational attainment:
Salary expectation:
Last drawn salary:
Notice period: **Must be able to start by December**
Availability for the work setup and schedule:
Current location:
Nationality:
Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Job Title: MIS Executive -UK Financial Customer Service
Gratitude Inc2 - 24 Year(s)
Confidential
Manila, Philippines
USRN Trainer (Assistant Manager Level)
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
1 - 4 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
Lead IT Systems Analyst (Automation)
Gratitude Inc3 - 5 Year(s)
₱ 80 - ₱ 150K p.m
Manila, Philippines
Associate Director – Quality | Healthcare BPO
Gratitude Inc10 - 16 Year(s)
Confidential
Manila, Philippines
0 - 12 Year(s)
₱ 70 - ₱ 80.15K p.m
Manila, Philippines
Spanish Bilingual CSR -WNS Company
Gratitude Inc2 - 17 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
CSR :US Healthcare Account -First source Taguig
Gratitude Inc1 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
1 - 20 Year(s)
₱ 25 - ₱ 33K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc0 - 1 Year(s)
₱ 26 - ₱ 30K p.m
Manila, Philippines